Autodesk server status You can check Autodesk status and incident details on the top of the page. Not connected The remote name could not be resolved: 'xxxxxxxx. The following message may appear in the shell: Cannot export clip : cannot connect to Backburner Manager : Software caused connection abort. . Apr 30, 2024 · Solution: Try one of the following solutions: Reboot the Windows server. More as one SQL Server Instances exist. 18 or plus. 18. Everything was OK until Revit 2024. I'm trying to figure out if the issue is with the model, or maybe the Autodesk server is overloaded Sep 9, 2024 · As a BIM 360 Field user, you don't see your saved changes reflected in the object grids, on reports, or downloaded to the iPad, or the site is simply unavailable. May 19, 2016 · License server status: 27000@HOUSTON License file(s) on HOUSTON: C:\Program Files\Autodesk Network License Manager\HOUSTON08606E45F355.   Therefore, IT often asks the question, "Can the end-user query the license manager themselves to see the current status of license availability?"    &nbsp Jul 29, 2010 · Thanks for the response - but that was not the problem. The best practice is to select Force Server Shutdown before clicking Stop Server. The status box at the bottom should change to “Server Start Successful. This means that there might be an issue at the Autodesk site (file is not there) or there is an issue with the internet connection (somewhere between your computer and the autodesk servers). The blue bar displays the response time, which is better when smaller. 12. If not running: Right-click > Properties Oct 8, 2023 · Issue: How to check the status of BIM Collaborate Pro cloud services. Sep 27, 2018 · IMAGINiT Technologies Support Blog Solution Center Available M-F 8AM-8PM ET Toll Free: 888. 16. Check the URL in the address Oct 8, 2023 · In some cases the Server Status screen will display license server information for other license servers on the same network. To avoid this behavior, perform the following: Check networking settings on workstation. Select the IIS 6 Metabase Compatibility option and click Next to complete the Sep 13, 2022 · Hopefully, you never need to use this, or have a service up issue, but in the off chance you need to check the current health status of an Autodesk Cloud Service there is the Autodesk Health Dashboard. Dec 19, 2024 · What level of support do you have? Different subscription plans provide distinct categories of support. Unyil now it works fine. log File | Server Status from Client | Autodesk 2024 System Requirements Fix | Reuse USB Stick ⤽ If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Over the years, we've tracked and logged service outages and problems reported on the official Autodesk Status Page. 1 Feature usage info: Users of 662003DSMAX_F: (Total of 5 licenses issued; Total of 1 license in use From the Server Status tab of the LMTOOLS utility, click Perform Status Enquiry. Network latency from Vault Server to the remote SQL Server. com' The gateway can take a few minutes to be configured and then connected. This is a simple test that sends a request to the Flow Production Tracking server that then sends back a short response. the mac address in the mac address in the 'system settings' tab of LMTOOLS is that the 'system settings' tab lists 2 mac addresses - ( as one for our private network ) - but the mac address in our Data Exchange (New) Connect and access subsets of design data in your app of choice See outages and services in Visit the local version of Downdetector for the most relevant information Jan 22, 2024 · This article explains how to check the status of the Autodesk Desktop Licensing Service. Dec 12, 2024 · Solution: Corrupt Windows profile. Jan 24, 2023 · Autodesk has provided a means to check the status of these services through an easy-to-understand web page. Here below a short video tutorial: Option 1 - Check Windows Services Press Start. To check the status of an ongoing product or service outage, or to view an upcoming maintenance schedule, visit the Health Dashboard. Refer to the product overview within the Revit Online Help In this release, we’ve updated Revit Server Administrator to support mainstream web browsers, by removing Microsoft Silverlight technology which will reach end-of-support in October 2021. Check the License sea Jan 22, 2024 · This article explains how to check the status of the Autodesk Desktop Licensing Service. Find the service that experienced the issue. lic: lmgrd is not running: Cannot connect to license server system. Service Status History Autodesk isn't down. 1. This video tutorial will show you how to check the status of the Autodesk Desktop Licensing Service used by Autodesk software version 2020 and later on a Win Mar 22, 2023 · So I submitted 2 jobs today and they both stuck at 5% solved. We caught up with Kristina during her busy AU2024 schedule to learn more about the vital role that the community plays in the AU experience, the highs and lows of leveraging AI workflows, and so much more. Health Dashboard Service API provides realtime monitoring of health status for all your Autodesk services. Autodesk BIM 360 Field status history Since January 22, 2020, StatusGator has been monitoring Autodesk BIM 360 Field outages, downtime, and service disruptions to provide comprehensive insights into its status history. Oct 23, 2018 · Start/Stop/Reread Tab > Select FlexNet Service (should only be 1 Autodesk service) > Check Box Force Server Shutdown > Select Stop Server Button > Uncheck Box Force Server Shutdown > Start Server > Server Start Successful. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. Contact your company's IT department with the following request: Test if BIM 360 files can be accessed when signing in through another Windows user profile. Section=ResponseStatusLine When connecting using a web browser to the Vault server address it fails with the message: 403 Access Denied You are attempting to access a forbidden site Feb 17, 2015 · Hello, I installed the license manager for Autodesk software.   I moved the license server log file as well as the Autodesk license file itself to the "Windows Oct 20, 2016 · Locate LMtools (C:\Program Files\Autodesk\Autodesk Network License Manager\lmtools. Select Configuration using License File button. Feb 3, 2025 · Users reported that access to the online services for Autodesk® Fusion™ is required: A proxy server, firewall, or anti-virus software may be interfering with the normal operation. In the Control Panel, click Internet Options > Connections tab > LAN Settings. 0 Vendor daemon status (on SERVERNAME): adskflex: Cannot read data from license server Oct 8, 2023 · When performing a Status Enquiry in LMTOOLS, after a license reread, the following message is printed as result: [Detecting lmgrd processes] License server status: 27000@SERVERNAME License file(s) on SERVERNAME: D:\Programs\LOCAL\Autodesk NLRM\SERVERNAME. I just uninstalled that version, and installed the 11. Find out the level of support for your plan. Berechtigungen werden auf Basis von Rollen zugewiesen. The media never caches. Need Help? May 31, 2012 · Understanding Failures in the Installation . 2 with some AutoCAD 2020 licenses. The adskflex. Jan 16, 2024 · LMTools Issue - VD is starting, please check vendor daemon's status or service will not start. 2. lic: HOUSTON: license server UP (MASTER) v11. 0 version. 4765 The test status will show as Complete once all tests are analyzed. No Job Processor is configured with a matching Job Type for the stalled jobs. When you attempt to stop the server, you receive this message: Unable to Stop Server. Issue persists after restarting background services using 'Service Monitor' or rebooting the workstation. Afterwards the debug log file shows 27000 as the port and the softeware gets the license only with port 27000. We update this dashboard with the latest information when an unexpected issue has been detected. Apr 25, 2024 · VD is starting, please check vendor daemon's status in debug log. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. It has the version 11. I have a scenario with three redundant servers. 0 Vendor daemon status (on caoyu-PC): adskflex: Cannot read data from license server system. You need to know why and get an update when product operation will be back to normal. Look for the line that starts with VENDOR adskflex and change the port from 2080 to 2081: Mar 1, 2016 · Hello, We use Lmtools a lot of time, but from today we start reaching the problem with it. It needs to be configured using Services, not using License File. 2 days ago · The above graph displays service status activity for Autodesk. anydesk I. 2 Follow this guide to Autodesk license server setup: Choose server models (single, distributed, redundant), select network servers, and meet system requirements for Network License Manager (NLM). I doesnt know waht to do. 2 Feb 6, 2025 · Be the first to know when Autodesk and other third-party services go down . The following was posted by Autodesk support: Issue: You would like to view the current status and/or the upcoming maintenance schedule for an Autodesk Cloud Services or product, like for example: Revit Cloud Worksharing / Cloud Models Jan 16, 2024 · LMTools Issue - VD is starting, please check vendor daemon's status or service will not start.   We were able to create a silent deployment for Revit without any trouble and he was able to activate it on the first launch. I added all the ports and all 4 programs to the firewall exception list. With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Aug 12, 2016 · Understanding Failures in the Installation . System Error: 10061 "WinSock: Connection refused" Note: This message may also occur when running the command lmutil from a terminal/Command prompt to check the status of the server from a client machine. The SQL Server has not the System requirements for Autodesk Vault products Check the Network between Vault Server and the remote SQL Server Based out of Ontario, Canada, Kristina has long advocated for the benefits of building online and offline communities throughout the Design & Make industries. The instructor has registered and received 125 license for both Inventor and Revit. Oct 8, 2023 · "Server is at its capacity" when trying to check-in or -out drawings of an AutoCAD Plant 3D collaboration project Service outage. Autodesk Fusion status history Since January 22, 2020, StatusGator has been monitoring Autodesk Fusion outages, downtime, and service disruptions to provide comprehensive insights into its status history. Verify that the hostname is Nov 18, 2024 · After configuring a Vault Gateway in the Autodesk Data Management Server Console, the following Status message is displayed. Updated February 14, 2025 12:21 PM Refresh. About the Autodesk Server Diagnostic Tool. Select the Health Subscription button on the Autodesk Health website and toggle on automatic notifications for services that you depend on. 2 May 30, 2013 · I am having problem starting the lincense server on a Mac running 10. Ein Benutzer muss für den Zugriff auf Daten über ein Konto verfügen und entsprechende Benutzerberechtigungen erhalten. In the Services list, find Autodesk Desktop Licensing Service and make sure the service is running. When I read the debug file on the mast Oct 1, 2024 · After clicking Perform Status Inquiry on the Server Status tab of LMTOOLS, the following message is displayed: The most common causes of this message are: The Debug file location is incorrect. With the release of the last 2025 version, the adsk service in worksation only works if I update the Server version to 11. 13. May 31, 2012 · Understanding Failures in the Installation . No Job Processor is signed in to the same Vault Server where the Jobs have been created. Exception Rules: If you have problems accessing Autodesk servers through a proxy, try adding an exception to the Internet Explorer proxy settings. This is the same for 2021, 2022, 2023, and 2024 Detailed instructions for how to find and use the AdskLicensingInstHelper. vg. HTTP response status code is a 3-digit code returned by the server indicating the status of the request. Announcements The Autodesk Community Forums has a new look. I have a shortcut on my desktop that is called Autodesk Vault 2011 and I think that that is the Autodesk Vault Explorer-which is what I want to use. Internet provider updating workstation hostname when on DHCP lease. I can run a status enquiry on the server status tab of LMTOOLS and it reads my license file and reports I have 0 of 3000 licenses in use for my products. Oct 23, 2024 · When using the Vault Client function "Change Status" for files and the Vault Server is connecting to remote SQL Server, the dialog loading needs time. Repair the SQL Server installation or contact Microsoft Support or Network support to check firewall settings. From the Server Status tab of the LMTOOLS utility, click Perform Status Enquiry. Our team is investigating the root cause at this moment. The only difference between the mac address in the license file vs. Then wait five seconds before attempting to start the server again. The hostname and mac address in the license file does not match that of the server Oct 24, 2023 · How can the network license status be checked through LMTOOLS from a remote machine, instead of checking from the license server? To check the license status from a client machine: Download and install LMTOOLS on nonhosting machine: Downloading the Network License Manager. As a result, the service fails to start. Oct 9, 2015 · Check the status of Fusion 360 and other Autodesk Cloud services here: https://health. Follow these steps: Check the status of the service on the Autodesk Health Dashboard site. Subscribe to get email updates of service status changes Select the Health subscription button on the Autodesk Health website and toggle on automatic notifications for desired services. The code is typically accompanied by a message that provides additional information about the response such as: Jan 22, 2020 · Hello, I recently transferred our Autodesk licenses to a new server running Windows Server 2016 Datacenter. Aug 5, 2016 · Understanding Failures in the Installation . 2 version. Vault user account did not Aug 7, 2024 · All, I am using C3D 2025 going thru the "Planning and Analysis" tab trying to connect to FEMA WMS server and having issues not connecting. The following log files are created: Dec 8, 2015 · The "Server Status" in the"LMTOOLS Utility" shows as follow: ----- Status-----Flexible License Manager status on Tue 12/8/2015 17:21 [Detecting lmgrd processes]License server status: 27000@caoyu-PCLicense file(s) on caoyu-PC: C:\V2015license. I already reinstalled the network licensing manager once. All the BIM 360 and ACC services will be listed. Open LMTOOLS and go to the Service/License File tab. Subscribe to get email updates of service status changes. The Connection Test includes four different tests: Flow Production Tracking API Latency Test. Check the line that reads something like: YourServerName: licence server UP (MASTER) v 11. When attempting to stop the server, the following messages may also appear: Unable to Stop Server Investigating - We are currently facing major outage of our my. The firewall is not allowing HTTPS network traffic to the Vault Gateway "Hostname". ” STEP 8: You can now verify that the license manager is working from the Server Status tab by clicking “Perform Status Enquiry. Start the "SQL Server (AUTODESKVAULT)" services. I tried restarting the server and that didn't help. Other symptoms may include: The 'backburnerConfig' script won't succeed Jun 28, 2022 · I don't know what to do. And fixed the port in the "server" line to 27005. Jan 14, 2025 · Users reported that how to allow specific URLs or protocols for Autodesk subscription licensing to pass through a firewall or proxy system and operate correctly. Feb 9, 2024 · Where can users find recent history of outages and degraded services for BIM 360 and ACC (Autodesk Construction Cloud) on the Autodesk Health Dashboard? To see information on recent outages and degraded services: Go to the Health Dashboard. You would like to know the schedules of maintenance for Autodesk products The Health Dashboard provides a view of the current status and upcoming On Server 2012, 2012 R2, and 2016. Global Status Collapse all. From Windows Server Manager, select Add Roles and Features from the Manage option to the top right. Select the service name for the license server you want to stop manually. The Autodesk Server Diagnostic Tool performs a set of checks to identify possible issues with the Autodesk data management server and gathers system information to help diagnose the problem. Check the License sea Nov 29, 2007 · Network trouble: Status ----- Flexible License Manager status on Thu 11/29/2007 10:30 [Detecting lmgrd processes] License server status: @ECISERVER03 License file(s) on ECISERVER03: C:\Program Files\Autodesk Network License Manager\License\INVBUN2008enlicense. Jun 21, 2023 · You do not have permission to remove this product association. Apr 8, 2022 · Revit Server is a server application for Autodesk Revit and is the foundation for server-based worksharing for Revit projects. Use the following steps to find the server location of BIM 360 or ACC account or project: Sign in to the BIM 360 or ACC project or account in the web browser by clicking the invitation link received. Possible causes: The default job check period of 10 minutes has not yet elapsed. Nov 5, 2024 · Solution: Check the Proxy configuration. The following log files are created: Jul 15, 2024 · When running a Status Enquiry from the Network License Manager (LMTOOLS) the following message is displayed: FlexNet Licensing error:-15,10. Oct 8, 2023 · You would like to view current status and/or the upcoming maintenance schedule for an Autodesk Cloud Services or product like for example: Revit Cloud Worksharing / Cloud Models Fusion Team / BIM Team AutoCAD Web BIM 360 Cloud Rendering Configurator 360 Forge Fusion 360 Health Dashboard Check the Health Dashboard for the status of Autodesk Check the status of outages and view maintenance schedules on our Health Dashboard. Click the Start/Stop/Reread tab. com over the last 10 automatic checks. Type @SERVERNAME in The Autodesk Server Diagnostic Tool performs a set of checks to identify possible issues with the Autodesk data management server and gathers system information to help diagnose the problem. Learn more about our operational processes, including patch management, incident management, and data replication. ” The status box should populate with Aug 17, 2021 · Hello, I am having trouble with activation of Inventor 2022 for classroom use. Der Autodesk Vault-Server ist eine sichere Datenbank. To use a web browser to install updates or a new version, sign in to Autodesk Account .     Inventor has been a different story, we Mar 30, 2023 · Solution: With the introduction of the Autodesk 2020 software release, changing the licensing now requires commands to be entered via an elevated command prompt. Oct 30, 2024 · When attempting to login to the Vault server using the Vault client the login fails with the message: The server committed a protocol violation. Autodesk Tinkercad status history Since January 22, 2020, StatusGator has been monitoring Autodesk Tinkercad outages, downtime, and service disruptions to provide comprehensive insights into its status history. Read more about at Configure to Use Vault on a Machine Which is Using a Proxy Server. Jan 3, 2025 · How to locate the US, EU and APAC server location of BIM 360 or Autodesk Construction Cloud (ACC) account hubs or project, and access seamlessly in the web browser. This service is used by Autodesk software version 2020 or higher. Older events are available by Aug 2, 2022 · How to check the status of an ongoing product or service outage and view any upcoming maintenance. exe vendor daemon file is not running in Task Manager and the server status enquiry shows that the license manager is not Oct 8, 2023 · Solution: Follow these steps: Open the license file in a text editor (Notepad on Windows, or TextEdit on Mac). Stop the server. The incorrect status information is based on a license server environmental variable that over rides the status data. I downloaded and installed the latest Autodesk license server (mlm 11. Sometimes products have outages which we cannot fix but Autodesk will be working on it.   However, the license server does not startup. Now the services starts but the license server doesn't works. How does Autodesk Subscription work? Members who purchase a single-user subscription can install their products from the Autodesk Account. When you see information in the status window, scroll down and verify that: The licence server is running the latest version. com/ Autodesk status history Since January 22, 2020, StatusGator has been monitoring Autodesk outages, downtime, and service disruptions to provide comprehensive insights into its status history. Aug 29, 2024 · The Vault Job Queue is stuck and lists jobs in Pending or other states, and jobs are not processed by the Job Processors. In debug they stop on the detecting other license server manager (lmgrd). Events are sorted by date. Local DNS may not be updated or 1 day ago · Service Status. Oct 8, 2023 · Information on Proxy Server settings and domain exceptions for using Revit Cloud Worksharing. When you see information in the status window, scroll down and verify that: The license server is running the latest version. If the license server can never be allowed to send the data to Autodesk directly, then please configure the server in "Manual" transmit mode at the time of initial setup. Looking for a list of domains and ports that Fusion uses during normal operation to help configure the network. 0 Vendor daemon status (on SERVERNAME): adskflex: Cannot read data from license server Sep 23, 2024 · I have one Autodesk Server working with LMTools 11. exe) Note: the folder may not be on a local machine; Install LMtools; Run a Status Inquiry to see what licenses are listed and running; Please let us know if you are still having a problem it could also be a firewall issue. Report a website issue Mar 26, 2023 · This last part indicates it has issues to reach the servers or to find a certain file on the Autodesk servers. Aug 2, 2024 · To install a new version of your Autodesk software, open the Autodesk desktop app, sign in, and click My Products. Type Services. IsDown continuously monitors Autodesk official status page every few minutes. I don't actually want a full blown server that the Vault provides because only 1 person is going to be using the server. Default port Jun 26, 2008 · Welcome to Autodesk’s Installation and Licensing Forums. ; Disable or uninstall the Antivirus software temporarily (for example Fortinet Forticlient, Zscalar and Covenant Eyes) to see if it is then possible to check out the files or into the Vault. autodesk. If its not obvious, I am fairly new to Autodesk. lic: caoyu-PC: license server UP (MASTER) v11. May 30, 2024 · Flame is unable to export, cache, render, create proxies or generate new media using Backburner. 1 Vendor daemon status (on HOUSTON): adskflex: UP v11. I cancelled one, and the other sits at 5% for hours now. 0. Check the line that reads something like: YourServerName: license server UP (MASTER) v 11. 7 server, I have followed the Quick Start: Setting up a license server on Mac guide and having any luck to get it going, below is the log for the errors: Can anyone point out what am I doing wrong? Thanks Robert Cerritos:flex Aug 3, 2011 · I want to be able to go back to previous versions of an assembly in inventor. Thank you, Mar 19, 2024 · You now have the option for primary storage of your project data in Australia for certain Autodesk Construction Cloud products. LMTOOLS is incorrectly configured. Jun 16, 2017 · Flexible License Manager status on Fri 6/16/2017 13:49 [Detecting lmgrd processes] License server status: @Anonymous-build License file(s) on ex-build: C:\Autodesk\Network License Manager\New License\ex-buildfa163e8185af. It was working yesterday. Check the URL in the address Jun 23, 2016 · Problem: Users regularly ask IT and CAD Managers for status enquiry of the Autodesk Network License Manager (NLM) to check who has licenses checked out or borrowed, and/or how many licenses are available in the pool. Oct 8, 2023 · When performing a Status Enquiry in LMTOOLS, after a license reread, the following message is printed as result: [Detecting lmgrd processes] License server status: 27000@SERVERNAME License file(s) on SERVERNAME: D:\Programs\LOCAL\Autodesk NLRM\SERVERNAME. The license server manager (lmgrd) has not been Feb 8, 2018 · STEP 7: On the Start/Stop/Reread tab, click “Start Server” to start the license manager service. 528. All thress working ok with the 11. Jul 15, 2024 · When running a Status Enquiry from the Network License Manager (LMTOOLS) the following message is displayed: FlexNet Licensing error:-15,10. The Whenever the license server connects to Autodesk, NLRM will send the locally stored data to Autodesk. com . If no bar is displayed for a specific time it means that the service was down and the site was offline. lic: SERVERNAME: license server UP (MASTER) v11. Incorrectly modified license file. (should appear below) Verify users are pulling licenses; If you have an issue verify the following & conduct steps 1-3 again https://health. In the workstation I use Revit (subscription) and one of that AutoCAD's. exe and all of its commands and options can be found at this Nov 5, 2024 · Hello Autodesk Licensing Forum, I just upgraded my Linux system to Fedora 41, and I just got Maya to launch from the Unix Terminal thanks to the help of @nelsoncruz. Please help me. 0) and configured the Autodesk License Server service. Backburner Monitor shows the server status as 'absent' and all adapters are missing. In the last 24 hours, there were 0 outages reported. Live Status - Refreshing in 55 seconds. VISIT HEALTH DASHBOARD When trying to cache media, status only shows "Waiting" and nothing else. For example, for the Autodesk Build regional offering in Australia, you can create an Autodesk Build account that allows you to specify Australia as the primary storage location for your Autodesk Build project data. Expand Web Server (IIS), Management Tools, and IIS 6 Management Compatibility. Configure Offline Environments Jul 13, 2018 · And may also be accompanied by this warning message in the status bar when trying to start the service: VD is starting, please check vendor daemon's status in debug log . Jan 2, 2024 · View the online Server Health Dashboard to determine if Fusion 360 is currently having a service issue with the link: Health Dashboard . Select Next until the Server Roles dialog displays. In the Services list, find Autodesk Desktop Licensing Service and make sure the service is Oct 23, 2017 · Hello.